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Privacy Policy

Privacy Policy


LAST UPDATED NOVEMBER 20th, 2023

Privacy Policy


Introduction


This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using

Floating Dock Masters, LLC

("Floating Dock Masters") services, including the services made available through this website, and any other software or services offered by Floating Dock Masters in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.


What information does Floating Dock Masters collect and store?


Personal Information


When expressing an interest in obtaining additional information about the Services or registering to use the Services, Floating Dock Masters requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (“Personal Contact Information”). When purchasing the Services, Floating Dock Masters also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”).


Data, Diagnostic & Login Information


Using Floating Dock Masters’ Services, you will be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (collectively “Data”). This information will be stored and maintained on Floating Dock Masters’ website. If you run into technical errors in the course of using the Services, Floating Dock Masters may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). This may contain information regarding your OS version, hardware, browser version, and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer to streamline the login process (“Login Information”).


Analytics Information


As you navigate Floating Dock Masters’ website and use our Services, we may collect information using tools such as cookies and Web beacons (“Website Navigational Information”). This includes your browser type, IP address, and actions taken on our site (such as pages viewed and links clicked) — collectively referred to as “Analytics Information.”


Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.


Google’s use of advertising cookies enables it and its partners to serve ads based on your visits to sites on the Internet.


Users may opt out of personalized advertising by visiting

Ads Settings

or

www.aboutads.info

.


Geo-Location Information


Floating Dock Masters does not currently collect real-time geo-location data, but may do so in the future with your permission.


What does Floating Dock Masters do with the information it collects?


Personal Contact Information – Used to administer Services and send product updates or marketing communications.Billing Information – Stored and processed securely via Stripe. We do not retain this data.Data, Diagnostic & Login Information – Used only to administer and improve Services.Analytics Information – Used with services like Google Analytics to improve website functionality and security.


Sharing & Disclosure of Private Information


Third Party Applications – If you link third-party apps (like Facebook or Twitter), you do so at your own discretion.Marketing and Publicity – You agree to let Floating Dock Masters identify you as a customer and use your logo/name for marketing.Service Providers – Trusted vendors may access your information solely to provide support services under confidentiality agreements.Legal & Fraud Situations – Your data may be disclosed to law enforcement or legal entities as required.Business Transitions – If acquired or merged, your information may be transferred under this policy.Co-branded Services – If you sign up via a co-branded partner, your info may be shared with that partner.


Internal Use of Your Personally Identifiable Information


Your data is stored on servers in the U.S. and may pass through other countries in transit. We use it to:


Develop/deliver ServicesProcess transactionsProvide customer supportImprove marketing & product features


We only share it with employees or partners who need it to serve you. We do

not

sell, rent, or trade your personal data.


Account Termination & Data Retention


You may request deletion of your account and data at any time. Some data may persist in backups for a short time.


Changes To Privacy Policy


If we change this policy, you’ll be notified by email and/or notice on the homepage. You’re responsible for keeping your email address up to date and reviewing this policy regularly.


If Floating Dock Masters undergoes a merger or acquisition, your data may transfer under the same policy. If data use changes significantly, you will be notified and given a choice.


GDPR Rights (EU/UK Residents)


If you’re in the EU/UK, you have rights under the GDPR, including access, correction, deletion, and data portability. Requests must be submitted in writing to Floating Dock Masters.


California Consumer Privacy Act (CCPA)


If you’re a California resident, you have rights under CCPA to request, delete, or restrict your personal information. Requests can be submitted via the link on our website.


Community Features


If you use public features like blogs or forums, your posts may remain even after your account is deleted.


Contact


Questions? Email us at:

[email protected]


Or mail:


Floating Dock Masters, LLC


Attn: Privacy Officer


[Insert Address]


[Insert City, State, ZIP]